/* OTTPROVIDERS V3.2.1 — FAQ + stabilization */
.v321-page-heading{margin-bottom:18px}.v321-settings-tabs{margin-bottom:20px}.v321-faq-admin-grid{display:grid;grid-template-columns:minmax(0,1.6fr) minmax(320px,.75fr);gap:20px;align-items:start}.v321-faq-main{display:grid;gap:20px}.v321-faq-global{overflow:hidden}.v321-faq-chip{display:inline-flex;gap:8px;align-items:center;padding:8px 11px;border-radius:999px;background:#eef5ff;color:#1677ff;font-size:12px;font-weight:800}.v321-faq-admin-list{padding:8px 18px 18px}.v321-faq-admin-row{display:grid;grid-template-columns:auto minmax(0,1fr) auto auto;gap:14px;align-items:center;padding:16px 4px;border-bottom:1px solid #e8eef7}.v321-faq-admin-row:last-child{border-bottom:0}.v321-faq-admin-row strong{display:block;color:#10213e;font-size:14px}.v321-faq-admin-row p{margin:4px 0 0;color:#71819a;font-size:12px;line-height:1.55}.v321-order-pill{display:grid;place-items:center;width:34px;height:34px;border-radius:10px;background:#f2f6fb;color:#51627d;font-size:11px;font-weight:800}.v321-row-actions{display:flex;gap:6px}.v321-row-actions form{margin:0}.v321-danger{color:#dc3545!important}.v321-faq-editor{position:sticky;top:92px}.v321-faq-editor .v2-form-pad{display:grid;gap:10px}.v321-faq-editor textarea{min-height:180px;resize:vertical}.v321-empty{padding:34px 10px}
.v321-support-hero{display:flex;align-items:flex-end;justify-content:space-between;gap:24px;margin-bottom:20px;padding:24px 26px;border-radius:20px;background:linear-gradient(135deg,#0b1f3a,#153d72);box-shadow:0 16px 38px rgba(11,31,58,.16);color:#fff}.v321-support-hero h1{margin:3px 0 7px;color:#fff;font-size:27px}.v321-support-hero p{margin:0;color:rgba(255,255,255,.7);font-size:13px}.v321-support-hero .eyebrow{color:#7bc1ff}.v321-faq-client-card{margin-bottom:20px;overflow:hidden}.v321-faq-client-head{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:20px 22px;border-bottom:1px solid #e8eef7}.v321-faq-client-head>div{display:flex;align-items:center;gap:13px}.v321-faq-client-head h2{margin:0 0 4px;font-size:18px}.v321-faq-client-head p{margin:0;color:#71819a;font-size:12px}.v321-help-icon{display:grid;place-items:center;width:42px;height:42px;border-radius:13px;background:#edf5ff;color:#1677ff;font-size:18px}.v321-faq-search{display:flex;align-items:center;gap:8px;width:min(330px,100%);height:40px;padding:0 12px;border:1px solid #dde6f2;border-radius:12px;background:#f8fbff;color:#8a98ad}.v321-faq-search input{width:100%;border:0!important;outline:0!important;background:transparent!important;box-shadow:none!important;padding:0!important;min-height:0!important;font-size:12px}.v321-faq-accordion{padding:8px 20px 18px}.v321-faq-item{border-bottom:1px solid #edf1f6}.v321-faq-item summary{display:flex;justify-content:space-between;align-items:center;gap:18px;padding:15px 4px;cursor:pointer;color:#10213e;font-size:13px;font-weight:750;list-style:none}.v321-faq-item summary::-webkit-details-marker{display:none}.v321-faq-item summary i{color:#8aa0bd;font-size:11px;transition:transform .18s ease}.v321-faq-item[open] summary i{transform:rotate(180deg)}.v321-faq-answer{padding:0 30px 17px 4px;color:#52637d;font-size:13px;line-height:1.75;white-space:normal}.v321-faq-noresult{padding:22px;text-align:center;color:#71819a;font-size:13px}.v321-support-grid{display:grid;grid-template-columns:minmax(285px,.72fr) minmax(0,1.55fr);gap:20px;align-items:start}.v321-ticket-list-card{overflow:hidden}.v321-ticket-list-head{display:flex;justify-content:space-between;align-items:center;padding:17px 18px;border-bottom:1px solid #e8eef7}.v321-ticket-list-head h2{margin:2px 0 0;font-size:16px}.v321-ticket-count{display:grid;place-items:center;min-width:30px;height:30px;padding:0 8px;border-radius:10px;background:#eef5ff;color:#1677ff;font-size:12px;font-weight:800}.v321-ticket-list{padding:8px}.v321-ticket-link{display:grid;grid-template-columns:auto minmax(0,1fr) auto;gap:10px;align-items:center;padding:12px;border-radius:12px;color:#2b3d58!important}.v321-ticket-link:hover,.v321-ticket-link.active{background:#f1f6ff}.v321-ticket-dot{width:8px;height:8px;border-radius:50%;background:#80a8d9}.v321-ticket-link.active .v321-ticket-dot{background:#1677ff;box-shadow:0 0 0 4px rgba(22,119,255,.12)}.v321-ticket-link strong{display:block;font-size:12px}.v321-ticket-link small{display:block;margin-top:2px;color:#8492a7;font-size:10px}.v321-ticket-empty{padding:35px 15px}.v321-conversation-card{overflow:hidden}.v321-conversation-head{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:18px 20px;border-bottom:1px solid #e8eef7}.v321-conversation-head h2{margin:3px 0 0;font-size:17px}.v321-conversation-messages{display:grid;gap:12px;padding:20px;max-height:560px;overflow:auto;background:#f8faff}.v321-message{max-width:86%;padding:12px 14px;border:1px solid #e2e9f3;border-radius:14px 14px 14px 4px;background:#fff;box-shadow:0 4px 14px rgba(15,35,62,.035);font-size:13px;line-height:1.65}.v321-message.from-client{margin-left:auto;border-radius:14px 14px 4px 14px;background:#edf5ff;border-color:#d8e9ff}.v321-message header{display:flex;justify-content:space-between;gap:12px;margin-bottom:7px}.v321-message header strong{font-size:11px}.v321-message header small{color:#8a98ad;font-size:9px}.v321-reply-form{padding:18px 20px;border-top:1px solid #e8eef7}.v321-reply-form textarea{min-height:120px}.v321-reply-form footer{display:flex;justify-content:flex-end;margin-top:10px}.v321-support-welcome{display:flex;min-height:320px;align-items:center;justify-content:center;flex-direction:column;text-align:center;padding:35px}.v321-support-welcome>span{display:grid;place-items:center;width:64px;height:64px;border-radius:20px;background:#edf5ff;color:#1677ff;font-size:25px}.v321-support-welcome h2{margin:16px 0 7px}.v321-support-welcome p{max-width:520px;margin:0 0 18px;color:#71819a;line-height:1.7}
@media(max-width:1100px){.v321-faq-admin-grid,.v321-support-grid{grid-template-columns:1fr}.v321-faq-editor{position:static}.v321-faq-client-head{align-items:flex-start;flex-direction:column}.v321-faq-search{width:100%}}
@media(max-width:680px){.v321-support-hero{align-items:flex-start;flex-direction:column;padding:20px}.v321-support-hero .btn{width:100%}.v321-faq-client-head{padding:17px}.v321-faq-accordion{padding:6px 14px 14px}.v321-faq-admin-row{grid-template-columns:auto 1fr}.v321-faq-admin-row>.badge{justify-self:start}.v321-row-actions{grid-column:2}.v321-message{max-width:96%}}